FAQs
Frequently asked questions
Answers to common questions about quotes, coverage and how we work. If your question is not here, just ask.
Quotes and enquiries
Are quotes really free?
Yes. Quotes are free and there is no obligation to go ahead. Tell us what you need and we will discuss the work with you.
How do you work out a quote?
Every garden is different, so we start by understanding your garden and what you would like done. A few details and photos in your request help, and we will talk it through with you before providing a free quote.
What should I include in my enquiry?
Your suburb, the services you are interested in, roughly how large the area is, how often you would like the work done and anything about access. Photos are very helpful.
Can I ask for more than one service?
Yes. Many gardens need a combination, such as a clean-up followed by mulching, or mowing with hedge trimming. Ask about everything at once and we will discuss how best to combine it.
Coverage and access
Which suburbs do you cover?
We serve most suburbs across Adelaide’s north, south, east and west. Tell us your suburb and what you need, and we will be happy to discuss how we can help.
Do I need to be home?
We will discuss access, gates, pets and whether you need to be home when we arrange the work.
What if my garden is hard to get to?
Narrow side access, steps or steep slopes are worth mentioning in your enquiry. They affect how work is planned, and photos help.
Regular and one-off work
Do you offer regular maintenance?
You can ask for one-off visits or regular maintenance. We will suggest a frequency that suits the garden and the season, and it can be adjusted through the year.
What happens to green waste?
Green-waste removal can be included where agreed. Let us know your preference, including whether you would rather use your own green bin.
What if I am not happy with something?
Tell us as soon as possible. We would much rather hear about it and talk it through than have you left disappointed.
Free, no-obligation quotes
Still have a question?
Ask us anything when you request a free quote, or send us an email.
Prefer email? info@tulipgarden.com.au